Lead and develop a high-performing implementation team, using performance data and customer feedback to drive continuous improvement.
Oversee implementation delivery, improve playbooks, and scale processes to help customers realize value quickly.
Collaborate with Sales, Customer Success, and Product teams to enhance the end-to-end customer journey.
The company is a technology partner that helps customers achieve value through effective implementation and onboarding solutions. It operates in a remote-first environment with a collaborative, mission-driven culture that values accountability, continuous learning, and data-driven decision-making.
Lead a team of Implementation Managers to deliver smooth, efficient customer onboarding experiences.
Ensure projects focus on intended outcomes, resolve escalations, and coach team members.
Track KPIs such as time to value, activation readiness, CSAT, and on-time delivery.
Novara is a technology company that delivers implementation and onboarding services for strategic customers. The posting highlights a focus on customer success and teamwork, but does not specify company size or culture.
Own the business lending P&L, strategy, and product roadmap from 0-1 to scale.
Build and lead a high-performing product management team and lending org.
Partner with credit, finance, and banking partners to balance growth and rigor.
Mercury is a fintech company building banking-grade lending products and financial services through partner banks. They are building a thriving, responsibly-scaled lending business with a strong culture of diversity and belonging.
Lead and mentor a cross-functional team of engineers and project leads, ensuring high performance and professional growth.
Translate outcome-driven requirements into comprehensive project roadmaps and manage multiple concurrent implementation projects.
Establish rigorous quality controls, drive technical innovation, and champion GenAI and automation to streamline delivery.
Bidgely is an AI-powered SaaS company accelerating a clean energy future by enabling energy companies and consumers to make data-driven energy-related decisions. Ranked #7 in Applied AI on Fast Company's list of Most Innovative Companies, the company fosters a culture that values ownership, accountability, innovation, and continuous learning.